Privacy Policy

Last updated: March 31, 2026

Introduction

Cluesora (“we,” “our,” or “us”) operates the website https://cluesora.com and the Cluesora Knowledge OS platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using Cluesora, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

Information We Collect

Information You Provide

  • Account Information: When you sign up for early access or create an account, we collect your name, email address, organization name, and role.
  • Contact Information: When you contact us via our contact form, we collect your name, email address, and message content.
  • Payment Information: If you subscribe to a paid plan, payment processing is handled by our third-party payment processor. We do not store your full credit card details on our servers.
  • Content You Upload: Books, documents, PDFs, and other resources you catalog into the platform are stored securely and used solely to provide you with the Cluesora service.

Information Collected Automatically

  • Usage Data: We collect information about how you interact with our website and platform, including pages visited, features used, and time spent.
  • Device Information: Browser type, operating system, device type, and screen resolution.
  • Log Data: IP address, access times, referring URLs, and pages viewed.
  • Cookies and Tracking: We use Google Tag Manager and analytics cookies to understand website traffic and improve our services.

How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain the Cluesora platform
  • Process your early access registration or account creation
  • Send you service-related communications (account confirmations, updates, security alerts)
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to improve our product and website
  • Comply with legal obligations

We do not sell your personal information to third parties.

Data Storage and Security

  • Your data is stored on secure, encrypted servers
  • We implement industry-standard security measures including encryption in transit (TLS/SSL) and at rest
  • Access to personal data is restricted to authorized personnel on a need-to-know basis
  • We conduct regular security reviews of our infrastructure

Third-Party Services

We use the following third-party services that may process your data:

  • Google Tag Manager / Google Analytics: For website analytics and traffic measurement
  • Formspree: For processing contact form submissions
  • Payment Processor: For handling subscription payments (details provided during checkout)

Each third-party service operates under its own privacy policy. We encourage you to review their policies.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request your data in a portable, machine-readable format
  • Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at shubham@dawkhar.com.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you delete your account, we will delete your personal data within 30 days, except where we are legally required to retain it.

Children’s Privacy

Cluesora is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete it.

International Data Transfers

If you access Cluesora from outside the country where our servers are located, your information may be transferred across international borders. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last Updated” date. Your continued use of Cluesora after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: