Seniors repeat the tour
Onboarding is a senior person saying the same things again.
Learning and onboarding
Proof they understood the work.
Name a concept. A course or self-study can be spun up in under a minute.
01
Stale the day it ships.
A hand-built course is already behind the pages it was copied from.
Opened is not proof
A manager sees who opened the course, not who understood the concept.
Month-two scolding
Help arrives a month late, and then it sounds like blame.
Before
A course is written by hand. Progress resets when a new handbook arrives. Gaps show in month two.
After
Name the concept. Progress stays with the idea. Week one is a warning, not a surprise.
02
The loop for this team.
Build the path. Study the concept. Prove it. Roll the result up. Help early.
Derive, do not author
Name a concept. It pulls in what teaches it and what it depends on.
The study loop
Read the summary, go deeper, ask for a visual, then answer three or four questions.
Proof per concept
It checks whether each person understood each concept, not whether they opened the course.
- Name a concept
- Build the path
- Study
- Prove it
- Roll it up
- Help in week one
03
Two books, one idea.
A new handbook does not reset the people who already learned the idea.
Identity stays
A new load-balancing handbook joins last month’s book. The idea now has two sources.
Progress stays
Anyone who studied the idea keeps their progress.
Questions use both
Questions cover the whole concept across all sources, not one document.
04
Help in week one.
Managers, L&D, and HR set expectations, not only watch outcomes.
Set the pace
Master this knowledge base over two years. This skill set in month one.
Warning, then critical
Fall behind in week one and you get a gentle warning. Still at zero in week two and it turns critical.
Care, not surveillance
Evidence exists so people can be helped, not policed.
Weekly planning coming
Planning a goal into weekly slots is coming. It is not available now.
05
Weak people, or weak material.
Results roll up to person, team, cohort, path, onboarding, content, and instructor.
What is wrong, and where
Ask about a person, a cohort, or a path. Get the what, the where, and the why, with evidence.
Material can be the miss
It can tell weak people from weak material.
Same numbers
Ready-made dashboards show the same numbers everywhere. An agent can explain them in plain words.
Weak people
- Six people miss one concept
- Others in the cohort pass it
Weak material
- One concept is missed
- in every cohort
06
What this team uses.
Fathom is the proof. Corpus is where the path comes from.
Fathom
Lessons, pictures, short videos, exercises, vivas, and the rollups.
Corpus
Concepts, what to learn first, and the sources those lessons are built from.
Teammate
When a learner hits a hole, the question can go to the person who knows.
07
What to measure.
Understanding, how early help arrives, and whether the material itself is the problem.
Understood, not opened
Whether each person understood each concept.
Help was early
Whether a miss showed up in week one, not in month two.
People or material
Whether the miss sits on a person or on the concept everyone misses.
Reason attached
Whether every gap comes with its reason.
Questions people ask.
How fast can we stand up a path?
Under a minute. Name a concept, and it pulls in what teaches it and what it depends on.
Does opening a course count?
No. Proof is whether each person understood each concept.
Can a new handbook wipe progress?
No. The idea keeps its identity. Progress stays with the idea.
Are you watching learners?
No. Evidence exists so people can be helped, not policed. Teammate does not monitor conversations.
Can we plan week by week today?
No. Planning a goal into weekly slots is coming.